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Technical Support

Birch Grove offers free technical support for licensed owners of Screen Pass. Potential customers evaluating the trial version are also invited to make use of our support services.


Submit a question via email to Birch Grove Technical support.


Birch Grove Technical Support may be reached by phone at 1 (888)-907-0301.

Normal hours are Monday-Friday 9:00am to 5:00pm central time.

Language Files

Learn about international language support for Screen Pass and download resource files to display the user interface in languages other than English.

Screen Pass 8 Help Files

The Screen Pass installation packages include help files that are installed with the Admin tools. You may also browse them online.

Browse Online V8 Help

Screen Pass Database Sample Tables